Terms and Conditions

§ 1 Scope and Contracting Party

1. These Terms and Conditions (T&Cs) apply to all contracts concluded between you and BEROTEC GmbH, Gewerbestr. 13, 75057 Kürnbach, Germany via the online shop shop.berotec.de.
2. These T&Cs apply exclusively to consumers within the meaning of § 13 BGB (German Civil Code), i.e. to natural persons who conclude a legal transaction for purposes that are predominantly outside their trade, business or self-employed profession.
3. These T&Cs are available in the shop in German, English, French, Spanish and Italian. The contractual language is German for orders placed via the German-language version of the shop. For orders placed via any other shop version, the contractual language is English. The order confirmation and all contract documents are sent by e-mail in the respective contractual language (German or English). For translations into other languages please contact info@berotec.de. In the event of discrepancies in the interpretation of the various language versions, the German version shall prevail.
4. Contact details and further information about the provider can be found in our Legal Notice.
5. Information about the processing of personal data is available in our Privacy Policy.

§ 2 Conclusion of Contract

1. The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to submit an order.
2. By clicking the “Order with obligation to pay” button, you place a binding order. The contract is concluded once we confirm your order by e-mail.
3. Before submitting your order, you can check and amend your details at any time. You can also cancel the ordering process at any time by closing the browser window.

§ 3 Prices and Payment Terms

1. All prices include statutory VAT plus any applicable shipping costs.
2. An overview of shipping costs can be found on the Order & Shipping page. They are also displayed before completing your order.
3. The following payment methods are available:
   • Advance payment by bank transfer: Payment after the conclusion of the contract; shipment follows after receipt of payment.
   • PayPal, Credit Card, Apple Pay, Google Pay: Payment is charged immediately upon ordering.
   • Cash on collection: Payment in cash upon collection at our company address during opening hours.

§ 4 Delivery and Shipping

1. Delivery is made to the shipping address provided by you.
2. Further information about delivery times, countries and shipping conditions can be found on the Order & Shipping page.
3. Partial deliveries are permitted insofar as this is reasonable for you and you do not incur any additional shipping costs as a result.
4. For digital products (e.g. licence keys), delivery is made by e-mail immediately after receipt of payment. For device-bound products, activation takes place via the product-specific onboarding process; the exact form of supply is described in the respective product-specific terms of use (Art. 246a § 1 (1) no. 7 EGBGB – Introductory Act to the BGB).

§ 5 Right of Withdrawal

1. As a consumer, you have a right of withdrawal. We grant you a withdrawal period of 30 days, which goes beyond the statutory minimum period.
2. The details of the right of withdrawal – in particular the start of the period, how to exercise it and its legal consequences, as well as the cases in which the right of withdrawal does not exist or expires prematurely (including custom-made goods, sealed goods that are unsuitable for return for reasons of health protection or hygiene, and digital content) – are set out conclusively in our Right of Withdrawal.
3. The complete withdrawal instructions, including the model withdrawal form, will be sent to you on a durable medium by e-mail together with the order confirmation.

§ 6 Licences and Digital Products

1. For certain software or data products you acquire, with your purchase, a licence to use the associated digital services. The type, term and renewal arrangements of the licence are governed by the respective product-specific terms of use, which are linked on the product detail page and made available no later than during the onboarding process, where they must be actively confirmed (§ 305 (2) BGB). The product-specific terms of use may in particular contain provisions on term, automatic renewal, restrictions on use, technical requirements and product-specific limitations of liability. Information on the functionality, interoperability and compatibility of digital products can be found in the respective product description and in the product-specific terms of use (Art. 246a § 1 (1) no. 12 EGBGB). Where no product-specific terms of use exist, the following applies: the licence has a limited term (e.g. one year), ends automatically upon expiry of the term and is not renewed automatically.
2. Delivery takes place digitally (e.g. via licence key, download link or device activation) immediately after receipt of payment.
3. The right of withdrawal expires once you have expressly consented to us starting performance and confirmed that you lose your right of withdrawal upon commencement of performance.
4. Where a licence is included as a free year within the purchase price of the hardware and you effectively withdraw from the purchase contract for the hardware, your right to use the licence ends upon receipt of the declaration of withdrawal. As the free year is provided free of charge, you owe no compensation of value for it.

§ 7 Warranty

1. The statutory warranty rights apply.
2. In the case of defective goods, you are initially entitled to subsequent performance (repair or replacement). If subsequent performance fails, you may reduce the purchase price or withdraw from the contract.
3. The warranty period is two years from the date of delivery.
4. For digital products (in particular software licences and navigation-data subscriptions), §§ 327 et seq. BGB apply in addition. We provide these in a condition in accordance with the contract for the agreed supply period and make any necessary updates available (§ 327f BGB). We ask that you notify us of any defects in digital products promptly so that we can remedy them. The statutory reversal of the burden of proof for digital products applies for a period of one year from supply (§ 327k BGB).

§ 8 Liability

1. We are liable without limitation for damages resulting from injury to life, body or health, as well as for damages caused by intent or gross negligence.
2. In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the typical, foreseeable damage. Essential contractual obligations are those whose fulfilment is necessary to enable the proper performance of the contract and on whose compliance you may regularly rely.
3. Liability under the German Product Liability Act remains unaffected. Liability for the fraudulent concealment of a defect (§ 444 BGB) and for the assumption of a quality guarantee also remains unaffected.
4. In the case of a slightly negligent breach of obligations which are not essential contractual obligations and whose breach does not affect life, body or health, our liability is excluded.
5. The above limitations and exclusions of liability apply accordingly to the personal liability of our legal representatives, executive employees and vicarious agents.
6. For product-specific liability provisions – in particular for the use of the VEKTOR system in road traffic – the respective product-specific terms of use and the associated disclaimer of liability apply in addition.

§ 9 Retention of Title

The delivered goods remain our property until full payment has been received.

§ 10 Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Recourse to the ordinary courts remains unaffected.

§ 11 Storage of Contract Text

1. We store the contract text. After completing your order, you will receive an order confirmation by e-mail containing all contractual details.
2. These Terms and Conditions can be viewed, printed or saved as a PDF at any time at shop.berotec.de/terms.
3. If you have created a customer account, you can view your order data in your password-protected area.

§ 12 Final Provisions

1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers whose habitual residence is in another EU Member State, the mandatory protective provisions of the country of residence remain unaffected (Art. 6 Rome I Regulation).
2. If individual provisions of these T&Cs are or become invalid, the validity of the remaining provisions shall remain unaffected (§ 306 BGB).

Last updated: June 2026